The GaLan research group was formed in the early 90's under the supervision of Isabel Fernández de Castro and, since then, its research objectives have focused on the improvement and flexibilisation of informatics resources applicable to the educational field. In the area of education, it is important to adapt the research agenda to the educational framework established at any given time, and currently, the importance of using various means and technologies based on Artificial Intelligence that favour the success of learning processes is highlighted. In order to design and implement the appropriate tools, the teaching and learning processes must be analysed from the perspective of the groups of people who will use them, mainly students and teachers.